We always see that if ink cartridge of the printer is new it shows correct ink level. But once it is refilled printer shows ink level error even if it is refilled full. To fix this problem follow these steps:
1) Disconnect the printer's power outlet
2) Press and hold the power button while connecting the power outlet back.
3) While still holding down the power button, press the reset button twice.(red circle with a triangle)
4) Release the power button
The printer takes about 10 seconds to show the number 0.
(at this step, i press and hold the reset button twice, each time i press and hold is about 5 seconds. then i'm able to continue to the next step)
5) Press + to change the value from 0 to 1.
6) When this value is 1, press colour button; this will light up two leds.
One is for plain paper and the other for photo paper. At this point feed the printer with paper.
7) Press the power button twice and the printer will print a some stuff (if this page doesn't print by itself, press the "color" button once and the test page will print). Don't worry much about the printed material. I got some stripped lines and some numbers. I believe that my colour cartridge is clogged which is why I got the green strips.
When you print this sheet the value in the display returns to zero.
(at this step, i have to wait for about two minutes or more then the printer automatically start print the document mentioned.)
8 ) Open the printer cover cover (not the scanner cover) and remove the cartridges. With the printer still open, disconnect the power outlet.
9) Close the lid and turn on the printer.
10) Refill cartridges and place them back in their nice little abode in the printer.
11) close the printer cover. Wait for 2 mins. (for my printer, i didnt wait for two minutes, the light immediately disappeared) The amber light beside the black ink and color ink will have disappeared.
Also if you take printouts now you will no longer get the ink low warning.If you check the ink status
it will show that the cartridge is full !!! THe ink level has been reset successfully."
IT PERFECT AND SUCCESSFULY SOLUTION
WITH BEST REGARDS
NAFEES AHMAD
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